TO BOOKINGS AFFECTED BY THE COVID-19 (Corona Virus) PANDEMIC
OUR HOTEL IS TEMPORARILY CLOSED UNTIL JUNE 15TH
WE KINDLY ASK YOU TO BE PATIENT:
PLEASE DO NOT REQUEST INQUIRIES BY TELEPHONE OR EMAIL.
SHOULD YOUR PLANNED HOLIDAY BE AFFECTED IN THE ABOVE TIME, WE WILL, OF COURSE, REPORT TO YOU ASAP.
Please read more current information here:
The crisis surrounding the Corona virus keeps the whole world in suspense. Tourism in all of its diverse sectors is particularly affected after almost all countries have imposed travel restrictions or bans. As is well known, Austria decided at a comparatively early stage to adopt a comprehensive and consistent package of measures to contain the new corona virus and slow it down. As part of this, it was decided with the state government of the state of Tyrol (in the meantime also other federal states) to end the current winter season early on March 15, 2020. This included the early end of the winter season, including the closure of the ski areas and all associated accommodation facilities. Of course, this also applies to hotels that currently have no seasonal break. In the meantime, many other countries have taken similar measures.
Your Vital & Sporthotel Brixen must also adhere to this arrangement and thus fully supports these security measures. According to the latest government information, the current regulations initially apply until June 14th 2020. (Different in other countries.)
Last guests were able to end their stay as booked.
However, all bookings with arrival by the above date must be canceled.
All guests will be informed. This is done as soon as possible, step by step after the arrival date.
Every guest who has booked directly with us will be informed personally by email with an individual message, in which we will inform you about alternatives as well as the cancellation. This also largely applies to online platforms.
When booking through a tour operator: our partners have given an undertaking to inform all guests booked through them (other periods may have been decided here).
And don't worry: if we cancel due to the above Measures do not lose any payments that have already been made. In addition to reimbursement, the rebooking is the ideal way to maintain your vacation enjoyment. We are also happy to issue vouchers for later redemption in order to secure the desired vacation as soon as possible. Tour operators have their own rules.
As soon as there is news in this connection, you will find it on Facebook, Instagram and here on our homepage.
We hold on to the hope that we can offer you a relaxing holiday in our beautiful nature and with a variety of sports facilities. Certainly - soon.
Thank you for your supportive patience and understanding.
Your hosts, hotel owner Christine Widauer with family and hotel manager Sebastian Grätz as well as the entire team of the Vital & Sporthotel Brixen, which was also extremely affected
P.S .: Free or accommodating rebookings or cancellations can only be made for bookings affected by official regulations. Any further bookings, or with arrivals after the applicable date, must be treated in the event of a cancellation for any reason in accordance with the applicable terms and conditions or special tariff-bound provisions. We therefore recommend refraining from independent, individual cancellation, and also being patient here, as this historically first-time situation forces each of us to be extremely patient and prudent. But if you have any questions, we are of course at your side.
In contrast, new bookings for stays in the rest of the summer season until autumn 2020, which are initially made in the period 20.03.-29.05.2020, are practically risk-free, since the cancellation conditions are suspended up to one month before arrival for this purpose as a culinary special arrangement, so they are canceled free of charge until then can be. (And even later, the time window is limited to a maximum of three months.) Except non-flex rates u. cf.
Until then, the situation can be better assessed with and for safety. In addition, there is still the possibility of a rebooking, so that the anticipation and desire to vacation is preserved as best as possible.