Frequently Asked Questions...
Of course we are happy to answer all of your questions - here you can have a look at our most frequently asked questions and its respective answers. If you think that there is one missing - please let us know - thank you!
Your Questions
| Question: | Answer: |
| Are pets allowed at the hotel? |
Of course! Your dog is more than welcome at the hotel! (€14,- per night) |
| What is the distance between the hotel and the skiing | The ascent into the skiing region is only 1 km away from the hotel. The ski bus stops right in front of the hotel, and it goes back and forth to the cable car every half an hour. Our hotel-own bus can also take you to the skiing lifts, at 9.30 a.m. every day. Additionally, the family downhill leads right up to the hotel. |
| How can I pay? |
* Cash * with Eurocard/Maestro * with Credit Card (VISA, MASTERCARD) |
| What is the swimming pool temperature? | The temperature at the indoor swimming pool is between 30 and 32 degrees. The outdoor pool is heated up to 25 - 27 degrees. |
| Is there child care available? | Unfortunately not, however, we are happy to organise a babysitter for you (upon request). |
| How much are the indoor tennis courts during winter? | indoor courts € 18,- and outdoor courts € 9,- per hour |
| How much do you charge for the usage of your wellness area? | NOTHING - the usage of our wellness, indoor and outdoor pools, fitness room and whirlpool is free of charge. |
| Is there internet access available at the hotel? | Yes, there is internet connection available in every room. . |
| How far away is the town centre? | 5 walking minutes |
| Do guests have to wear a suit for dinner? | Of course not - you are guest at a sports hotel. However, please make sure not to wear shorts at the restaurant. |
| What kind of shoes are required at the indoor tennis courts? | The 5 indoor courts have granulate floor and you can use shoes for sand courts on them. |
| Where can I leave my bike/mountainbike? | We offer a separate, lockable room, where you can store your bike. This room is always locked and you can open it with your hotel room keycard. |
| What are your exact general conditions? | You can have a look at our general conditions... |