Frequently Asked Questions...
Of course we are happy to answer all of your questions - here you can have a look at our most frequently asked questions and its respective answers. If you think that there is one missing - please let us know - thank you!
|Are pets allowed at the hotel?
||Of course! Your dog is more than welcome at the hotel! (€14,- per night)
|What is the distance between the hotel and the skiing||The ascent into the skiing region is only 1 km away from the hotel. The ski bus stops right in front of the hotel, and it goes back and forth to the cable car every half an hour. Our hotel-own bus can also take you to the skiing lifts, at 9.30 a.m. every day. Additionally, the family downhill leads right up to the hotel.
|How can I pay?
* with Eurocard/Maestro
* with Credit Card (VISA, MASTERCARD)
|What is the swimming pool temperature?||The temperature at the indoor swimming pool is between 30 and 32 degrees. The outdoor pool is heated up to 25 - 27 degrees.
|Is there child care available?||Unfortunately not, however, we are happy to organise a babysitter for you (upon request).|
|How much are the indoor tennis courts during winter?||indoor courts € 18,- and outdoor courts € 9,- per hour|
|How much do you charge for the usage of your wellness area?||NOTHING - the usage of our wellness, indoor and outdoor pools, fitness room and whirlpool is free of charge.|
|Is there internet access available at the hotel?||Yes, there is internet connection available in every room. .|
|How far away is the town centre?||5 walking minutes
|Do guests have to wear a suit for dinner?||Of course not - you are guest at a sports hotel. However, please make sure not to wear shorts at the restaurant.|
|What kind of shoes are required at the indoor tennis courts?||The 5 indoor courts have granulate floor and you can use shoes for sand courts on them.
|Where can I leave my bike/mountainbike?||We offer a separate, lockable room, where you can store your bike. This room is always locked and you can open it with your hotel room keycard.|
|What are your exact general conditions?||You can have a look at our general conditions...|